0191 5000 600
8 Segedunum Business Centre, Wallsend NE28 6HQ
Mon - Fri 8am - 5pm
Closed on Weekends
No matter which industry you are doing business in, and no matter how big or small, having a high-quality business phone system in place is absolutely critical. And that’s where we come in.
We offer you a comprehensive solution for all your internal and external day-to-day communication, with state-of-the-art software in place for incoming and outbound calls to empower your sales and customer support teams.
We can offer a business phone system that is aligned with your specific business needs, completely set up and configured to scale as per your long-term vision. We go beyond phone systems and deliver technological excellence across all aspects of business communication.
Integrate All Your Communication Channels Into a Single Platform
Are your employees in multiple offices across different cities? Are they in the same building but spread across different office units? Whatever may be the case, it is imperative for your business to integrate all communication into a single business phone system platform.
Our solution is tailored to your business needs, helping you improve every aspect of communication across divisions towards greater productivity and efficiency. With our technology empowering your business, you are guaranteed to:
- Enhance Customer Experience and Engagement– no more missed calls or unaddressed inquiries
- Integrate Multiple Channels of Communication Into a Single Platform – no more issues of cross-communication
- Increase Visibility and Accountability– you can detect individual streams of internal business communication
- Provide More Flexibility for Employees– empower them to make regular crucial decisions for the betterment of your business
Gain Access to a Range of State-of-the-art Features
Whichever business phone system you choose, all our systems are customisable and fully configured in a way that supports your business in every step of its journey. With our technology in place, you gain access to a host of excellent features, including:
- Platform Integration – Voice, Webchat, Email, and Social Media
- Continual Reporting
- Intelligent Voice Agents
- Call Recording
- AI Office Phone Systems
Analytics and Reporting
Our business phone system is fully supported with excellent reporting technology to empower
your business with greater flexibility, transparency, and accountability. Our call analysis systems
are fully integrated into every aspect of the software, they include:
- Real-Time Reporting
- (ACD) Agent Control
- All Necessary Licenses and Compliance
- Mobile Application
- Data Analytics
- Reporting Automation
Why Freecomm Business Phone System?
– Value for Your Investment
- Most up to date business phone system available
- Test our business phone system before committing
- Receive a quotation for free
- Free unlimited calls
– Freecomm Service
- 24/7 UK support
- Efficient, and friendly service
- Over 30 years of expertise in the installation of business phone system
- Speed of service
– Comprehensive Business Phone System:
- Fully integrated platform across all communication
- Wide variety of rich and diverse features
- Automated reporting
- Ease of access and easy-to-use business phone system
- Configured to support access by multiple users at any given time
– Scalable Technology
- Capability to grow with your business
- Greater flexibility for your business
- Empowering your employees with technological excellence
- Greater transparency and visibility through business phone system
- Greater accountability from employees
FREQUENTLY ASKED QUESTIONS
- Do I need to pay upfront in order to use the system?
No, there are no upfront costs involved. You can book a demo with us, and you can test the business phone system before coming to a decision
- What do I do in case I face technical issues?
We have a team of experts who are ready to lend their services at any time of your need. They are trained to handle technical glitches of every kind, though we must add that in general, technical issues are unlikely to arise with our technology in place.
- What happens if my workspace scales and I need more phone systems in place?
Our business phone system is customisable as per your need. In fact, they are configured with a great degree of flexibility, to scale along with your business.
- Why go for customized business phone systems?
You need a single, comprehensive system to integrate all internal and external communication across different business levels and channels – phone, email, chat, SMS, WhatsApp, etc
Need Advice or information?
We are happy to help with any questions you may have on our systems
All business phone system and business needs are different, Freecomm will work along side you and your business to tailor the system to perfectly meet the needs you require to help the business run seamlessly. Send us your enquiry and we will contact you to discuss your requirements. Or call us direct and we will be happy to help.