0191 5000 600
8 Segedunum Business Centre, Wallsend NE28 6HQ
Mon - Fri 8am - 5pm
Closed on Weekends
Freecomm specialise in tailor-made ai call centre software and solutions for incoming and outbound calls for sales and support teams. All our ai call centre software systems are set up and configured to suit your business needs and are fully scalable with full UK support.
AI Call Centre Software & Solutions for Sales and Customer Service teams
Freecomm provide scalable ai call centre software systems for large enterprise businesses and call centres. Whether you have 50 users or 100s of users, Freecomm will work with you to assess your needs and build a custom ai call centre system which is user friendly and includes all the features needed for your business to operate smoothly.
All your communication channels combined in one easy platform
Freecomm provides full customised, ai call centre software solutions to suit your business’s requirements. All your communication channels will be combined in one easy to use platform, which will be a pleasure to use for your customers and system users.
- Increase customer engagement and experience – Don’t miss or lose another call from an enquiry
- Multiple platform integration – Customers can engage on any platform of their choice including Voice, SMS, Social, and Email increasing customer service
- More flexibility – Fully scalable ai call centre systems and many customisable features tailor-made to your businesses needs
AI Call Centre Software Features and Configuration
All Freecomm ai call center systems are installed with customisable features which are designed in a platform specifically to suit your business needs.
Features include:
- All Platform Integration – Voice | Webchat | Twitter | Email | Audi and many more…
- Akixi Reporting
- Unity Desktop Client
- Intelligent Virtual Agents
- Call Recording and AI Integration
AI Call Centre Software – Reporting and Analytics
All our AI Call Centre Software Telephony Systems come with full in depth reporting systems and call analysis which can fully integrate with all leading software and include:
Features include:
- Real time
- ACD agent control
- Include in our omni-channel CC licenses
- Mobile app
- Akixi & Dubber integration
- Flexibility to filter and dissect your data
- Automated reports
- Akixi & Dubber Integration
FAQ on AI Call Centre Telephony Solutions
Why to use a custom call centre solution?
All our ai call centre software solutions connect all your business’s customer communication channels i.e phone, email, webchat, and SMS into one easy interface that is set up with all the features required to provide a smooth service for your customers and team users.
Benefits of using a custom call centre solution
There are many benefits of using a tailor-made call centre solution.
- Lower Installation Costs – Virtual call centre software requires very little hardware or technicians.
- Easy to Scale and Upgrade – Our software can be uploaded to use and integrated on any device. The software will be maintained and upgraded when needed by Freecomm.
- Work Remotely – Your business can operate 24/7 with team members able to work from home and connect from anywhere else off-site.
- Virtually Unlimited Features – Our software comes tailor-made to suit your business with features that will help your business operate at maximum efficiency.
Freecomm can provide a free demo of our AI Call Centre Phone Systems and Software
Call or message us today to find out more information on 0191 5000600
Need Advice or Information ?
We are happy to help with any questions you may have on our systems
All AI Call Centre Software Solutions are different, we will work with you to tailor your system to integrate seamlessly into your business to get the maximum benefits. Please send us your enquiry and we will contact you to discuss how we can help. You can also call us directly.